Shipping Policy

We currently deliver to all major cities and most areas across Pakistan through our courier partners. In rare cases, delivery to remote or restricted areas may be limited or take additional time.

• Orders are typically delivered within 3-7 working days from the date of order confirmation.
• Major cities (Karachi, Lahore, Islamabad, etc.) usually receive orders faster, within 2–5 working days.
• Delivery to smaller cities or remote areas may take slightly longer, up to 5–15 working days.
• These timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

• Orders above Rs. 10,000 qualify for free shipping across Pakistan.
• Orders below Rs. 10,000 will incur a nominal shipping charge, which will be clearly shown at checkout before you place your order.
• No hidden charges are added after checkout.

Once your order is placed and confirmed, it is processed and dispatched within 1–2 working days. You will receive a confirmation via email or SMS once your order has been shipped, along with tracking details where available.

After dispatch, we will share your tracking number and courier details via email or SMS. You can use this information to track your order's status directly with the courier service.

We offer Cash on Delivery across most of Pakistan. Please ensure someone is available at the provided address to receive and pay for the order upon delivery. Repeated failure to accept COD orders may result in restrictions on future COD orders.

If your order is delayed beyond the estimated delivery window, or if delivery fails due to an incorrect address or unavailability at the doorstep, please contact our support team so we can assist in resolving the issue.

If you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery with your order number and photos/video of the product. Our team will arrange a replacement or resolve the issue as per our Refund & Return Policy.

For any questions regarding shipping or your order status, please reach out via our Contact Us page.